FAQs

What is your return policy?
You may return unused products in their original condition within 14 days of receipt. For more information on our return policy, please read here.

Where do you ship to?
We currently ship orders within the United States. If you are an international customer, please contact us for international shipping rates.

How long will it take to get my product?
If your product is in stock, we will ship out the piece generally within 5-7 days. If you have questions about your order, please contact us.

What’s the best way to contact you?
Please message via the Contact page and we will get back to you as soon as we can. Due to a high volume of emails, we may not be able to respond to all inquiries. 

Where are you located?
Kim Schalk is based in Alexandria, VA and we work with boutiques located across the United States.

Who designs your pieces?
All of our garments and accessories are original designs by Kim Schalk.